asked constantly

faq s.

everything the group chat wants to know — materials, sizing, shipping, and the honest truth about restocks.

product + materials

what is bio-acetate?

a plant-based material made from wood pulp and cotton cellulose — the same family of material premium eyewear is made from. the color runs through the entire sheet, not printed on top, which is why the depth and gloss look the way they do. never petroleum plastic.

will it snap in my thick hair?

that's the whole reason we exist. bio-acetate flexes under pressure instead of shattering, and the spring mechanism is heavy and high-tension. if you have a serious mane, go large — the size guide on every product page maps hair type to size.

how do i pick my size?

small is for fine hair, half-ups, and bang moments. medium is the everyday statement for most hair. large is built for thick, long, or heavy hair. between sizes? size up — a relaxed clip holds better than a strained one.

how do i care for it?

like jewelry, because it is: store it closed, keep it away from heat and solvents, wipe with a soft dry cloth. the full ritual lives in our clip care guide.

drops + restocks

will this colorway restock?

honest answer: no. core silhouettes come back in new colorways, but exact colorways never return. every run is limited by real production — each batch takes about 60 days to cut, tumble, and hand-polish. when it's gone, it's back never.

how do i catch the next drop?

join the email list. subscribers get first dibs before anything goes public, plus a birthday surprise. that's the entire secret.

orders + shipping

when will my order ship?

orders ship within 2 business days from the continental us. shipping is free over $50.

what's the return policy?

unworn clips can come back within 30 days of delivery. drops are final-sale only if marked that way on the product page. full details in our shipping & returns policy.

wholesale

do you wholesale?

yes — to boutiques, salons, and curated shops that match the world. low starting moqs, margins built for retail, and a drop cadence that keeps your assortment fresh. head to the wholesale page to request the line sheet.